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I completed the Professional Bookkeepers Guide to QuickBooks by viewing all interactive training sessions, performing all the QuickBooks Learning Activities, and completing the online exams.

I will return ALL course materials I have received, including any certificates. (If you have received the QuickBooks Academic Version from Universal, please see note regarding "software", below)

To demonstrate my completion of the interactive training sessions, I have included a printout for the following learning activities:

• Module II Chapter 6, Invoice created in Sample Rock Castle Construction Company
• Module III Chapter 6, City Clothing Center Balance Sheet
• Module III Chapter 7, Barry's Gas and Groceries, Income Statement
• Module IV Chapter 2, Artistic Furniture, Chart of Accounts

I am current and have been timely with all financial obligations to Universal Accounting Center.

The return policy stipulates that to qualify for a refund, the course must have failed to meet your expectations. Please describe below what you expectations were at the time you enrolled in the program.

Now that you have completed the course please explain below how the course failed to meet your original expectations as described above. Please provide detailed descriptions so that we can make the course even better for future students.

I agree that by submitting this form, I am subject to all charges for sending materials to Universal, and for their safe arrival at Universal's Headquarters. I agree that if during inspection and a review of my account, Universal determines any declarations made above are not true, they have my permission to return the coursework to me and charge my credit card for the cost of freight plus a $25 handling fee.

Software: Please note that we cannot provide a refund for computer software (ie, QuickBooks) that has been opened. If you purchased QuickBooks software along with the coursework and have opened the software, and you otherwise qualify for a refund for the Professional Bookkeeper's Guide to QuickBooks, the cost of the software will be subtracted from the amount of the refund. For example, if you purchased the QuickBooks Academic Version for $100, or received it as a promotional item along with the coursework, and have opened the QuickBooks software, and you otherwise qualify for the refund, we will subtract $100 from the amount of the refund before issuing it. In this case, you should not return the QuickBooks software with your course materials. This restriction does not pertain to the QuickBooks Trial Version, as that is provided to you at no cost.